You have the option to cancel your order by contacting our customer service team via email at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they are shipp
Yes, there is an option for a refund or exchange within 14 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all labels and packaging intact. Please note that personalized items are no
Returns must be initiated within 14 days of receiving your order. Items must be unused and in their original packaging. **Return by mail**. Contact our customer service team at [email protected] to start the return process. Please include your
Unfortunately, we are unable to assist you. We kindly ask you to contact the store where you made your purchase. They will be able to help you further. If you still can't resolve the issue, please let us know by sharing your story with us at info@blo
After your order has been placed and processed, you will receive a confirmation email containing your order details. This email includes a tracking number and a link to our tracking page. **Click on the link to the tracking number or enter the tracki
**Lost packages**. At Blond Amsterdam, we strive to ensure that every order reaches you in perfect condition. If your order has been lost during transport, please contact our customer service team at [email protected] with your order number and
Our standard shipping time for the Netherlands is 2 working days. Shipping costs, if applicable, are calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year. For additional questi
You can place an order with us using iDEAL, Mastercard/Visa/American Express, and Bancontact.
Shipping Information:. We ship packages with DHL Parcel. For international orders, local delivery services may handle the package during transit. **Shipping Costs:**. **Within the Netherlands:**. - Orders up to €20: €7.50. - Orders between €20 - €50: